![]() ![]() This offer is not available if you or your Family have previously accepted an Apple TV+ three months free or one year free offer. Only one offer per Apple ID and only one offer per family if you’re part of a Family Sharing group, regardless of the number of devices you or your family purchases. New and qualified returning subscribers only.Your payment information or manage your subscription, sign in to iTunes on your computer and go to your Account Information page. To avoid interruption of your subscription, and to continue enjoying your entire music collection stored in iCloud from your iOS devices, iTunes, and Apple TV, you will need to update your payment information. This will prevent theĪutomatic renewal of your subscription to iTunes Match. There appears to be a problem with the current payment type for your account. PPS This is and was the message, which I now note implies I was on an automatic renew system: PS I have already exhausted all of the areas that members have suggested to me to see if I could find some form of relevant approach, with no luck. Is there any other answer and if not can you please help this 80yo member to get out of this quandary? Over the course of receiving replies from the Community, which I have appreciated, I realize that the iTunes system, having not actually received a definite written advice 24-hours prior to the expiry date, that I didn't want to renew, I appear to be stuck between getting constant email reminders to update my payment details which I don't want to do because I don't want to renew, OR just deleting their emails. ![]() Unfortunately, I took that as also meaning for me that if I didn't provide my payment details it wouldn't be able to renew my subscription. I think it did say that the subscription had expired and it was having delays in renewing the subscription because it didn't have my updated payment details. I have been receiving emails from iTunes saying that it can't renew my subscription because I need to update my payment record. Thank you Limnos, I think I need to start again with my problem. Alternatively, see a list of Apple phone numbers around the world ➔ Contact Apple for support and service - Apple Support ![]() If you still have problems, contact Apple online using this page ➔ Choose your country or region - Official Apple Support Select your country, then a product. > If you want to cancel a subscription from Apple - Apple Support If you still can't find a subscription, contact Apple Support using this issue-specific link at the end of the section. If you can’t find the subscription that you want to cancel, use this shortcut to jump to the section about what to do. Many subscriptions are set to renew automatically until you intentionally cancel them.If you don't have an Apple device, see the options near the bottom of the support document.If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.Deleting an app does not cancel a subscription."Resubscribe" is just in case you change your mind about having it end. An "Expires" date (instead of "Renews") means the current subscription will just run until then. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew.You might need to scroll down to find the Cancel Subscription button.This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online ➔ If you want to cancel a subscription from Apple - Apple Support I do NOT want to continue with my Subscription. If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.If you want to change your card, you need to add first the new card, then remove the old card.If you can’t download or update apps on your iPhone or iPad – Apple Support (UK) See -> If you can’t download or update apps on your iPhone or iPad Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase. If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment. You can have a credit card / debit card on file and an Apple Account balance. You may need to have a valid payment method on file, even if the app you want to download is free. ![]()
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